PRIVACY POLICY
Privacy Policy
Privacy Policy for Yogana and Karmaura.
Introduction
1.1 Yogana and Karmaura are businesses owned and operated by Alana Kilpatrick, ABN 22448498010, based in Queensland, Australia (the "Business"). The Business is committed to protecting your privacy in compliance with the Privacy Act 1988 (Cth) (the "Privacy Act") and the Australian Privacy Principles. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our websites, www.yogana.com.au and www.karmaura.com.au, and our online yoga tutorials, meditations, and workshops (the "Services"). By using our Services, you consent to the collection and use of your information as outlined in this policy.
2. Collection of Personal Information
2.1 We may collect and use the following types of personal information:
(a) Information about your use of our Websites or Services (e.g., IP address, browser type, pages viewed, access times, cookies, and purchase history);
(b) Personal details such as your name, date of birth, phone number, address, email, and payment information;(c) Health-related information, such as allergies and medical conditions, relevant to your yoga and meditation practice.
2.2 Personal information may be collected in various ways, including:
(a) When you register for the Services;
(b) When you interact with us online or in person;
(c) When you access our Websites or Services;
(d) When you purchase or subscribe to our Services.
3. Use and Disclosure of Personal Information
3.1 We use your personal information for purposes including but not limited to:(a) Providing you with access to our Websites and Services; (b) Processing transactions and delivering purchased content; (c) Communicating with you about updates, offers, and Services; (d) Managing customer support and resolving inquiries; (e) Improving our content and user experience; (f) Complying with legal obligations.
3.2 We do not sell or rent your personal information. However, we may share your information with:(a) Employees and contractors who assist in delivering our Services; (b) Payment processors and service providers who support our operations; (c) Legal and professional advisors, if required; (d) Authorities, if required by law.
3.3 In the event of a business sale or restructuring, your information may be transferred as part of our assets, subject to confidentiality obligations.
4. Security and Data Protection
4.1 We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. However, we cannot guarantee complete security of your data.
4.2 We retain your personal information only for as long as necessary to fulfill our obligations to you and as required by law. When no longer needed, we securely dispose of or de-identify your data.
5. Access and Correction of Information
5.1 You are responsible for ensuring that your personal information is accurate and up to date.
5.2 You may request access to or correction of your personal information by contacting us at info@yogana.com.au. A reasonable administration fee may apply.
5.3 In certain cases, we may refuse access or correction in accordance with applicable privacy laws.
6. Cookies and Online Tracking
6.1 We use cookies and tracking technologies to improve your experience, analyze website traffic, and provide personalized content. You may disable cookies through your browser settings.
7. Third-Party Links
7.1 Our Websites may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies before providing any personal information.
8. International Data Transfers
8.1 We may store and process your information using cloud-based services, some of which may be located overseas. By using our Services, you consent to the transfer of your data to these locations, where privacy laws may differ.
9. Complaints and Contact
9.1 If you have any concerns about how we handle your personal information, please contact us at info@yogana.com.au. We will respond promptly and work to resolve your complaint.
9.2 If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
10. Changes to This Policy
10.1 We may update this Privacy Policy from time to time. Any changes will be posted on www.yogana.com.au, and continued use of our Services constitutes acceptance of the updated policy.
Effective Date: 23/09/2023
Alana Kilpatrick
Office: Cape York, Australia
Call 0458531245
Email: alana@karmaura.com.au
Site: www.yogana.com.au